Brescia University
Brescia University Help Desk

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The Brescia University IT Department is open Monday - Friday from 8 AM until 5 PM CDT.

Help Desk responses will be delayed outside of normal operating hours. 
The IT Department can also be reached by calling 270-663-4186.

Automated ticket information will only be sent to Brescia e-mail addresses.

Please use your Brescia e-mail address as the default e-mail contact for tickets. Any e-mail address may be used as the alternate e-mail contact. 

Moodle / Online Class Support:

For Moodle or Online classroom support, please contact Wiley support directly.

Wiley support can be contacted via these links: [Password Reset Form], [Support Website], [E-mail] or by Phone at 1 (800) 985-9781.

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Knowledgebase

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E-mail Access Errors - Common Solutions

Category: Knowledgebase

Common resolutions to e-mail access issues: When accessing your mailbox from the web interface, you may see a page with a link to access your mailbox once authenticated.  This link is legitimate a...

How do I find the mac address of my PS3?

Category: Knowledgebase

Step-by-step Instructions 1. Power up the PlayStation 3 without any disc in the drive. 2. Once the PlayStation 3 operating system has loaded, select "Settings." 3. Once you are in &...

Temporarily turn off POP-UP Blockers

Category: Knowledgebase

You can use the following hotkeys to suppress blocking when you click hyperlinks •In Internet Explorer (IE) 6 - Hold down the CTRL key when clicking •In IE 7 - Hold down CTRL and ALT when ...

How do I access Office 365?

Category: Knowledgebase

To access Office 365, brows to http://portal.brescia.edu and logon with your full Brescia e-mail address and e-mail password.

How do I get Office for my PC, Mac, or mobile device?

Category: Knowledgebase

To download Office for your device, please visit the following page and login with your Brescia e-mail credentials. https://portal.office.com/OLS/MySoftware.aspx?source=home

Off-campus Library Database Access

Category: Knowledgebase

To access the off-campus Library database resources, please select the "Databases" link on the library web page and login with your Brescia e-mail address and e-mail password.  Alternately, browse to...

How do I change my password?

Category: Knowledgebase

To change your password, you may click the following link: https://account.activedirectory.windowsazure.com/ChangePassword.aspx

Connecting Mobile Devices

Category: Knowledgebase

Basic Information for Mobile Devices Server: outlook.office365.com Domain: brescia.edu iPhone and iPod Touch Click here http://support.apple.com/kb/HT2480 to be directed to Apple’s website for detai...

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