Articles in this category E-mail Access Errors - Common Solutions Common resolutions to e-mail access issues: When accessing your mailbox from the web interface, you may see a page with a link to access your mailbox once authenticated. This link is legitimate a... How can I receive One Call Alert notifications? For contact additions or changes to the One Call Alert system for important notifications, please complete the following Technology Request form and return it to the IT department.http://www.brescia.e... My E-mail Password Expired If your e-mail password has expired, upon attempting to logon, you will be redirected to a form which allows you to change your password. Your user ID must be entered as is shown on the form. The form... How do I get Office for my PC, Mac, or mobile device? To download Office for your device, please visit the following page and login with your Brescia e-mail credentials. https://portal.office.com/OLS/MySoftware.aspx?source=home How do I change my password? To change your password, you may click the following link: https://account.activedirectory.windowsazure.com/ChangePassword.aspx How do I access Brescia e-mail? To access your Brescia e-mail: 1. Open a web browser and go to http://www.brescia.edu 2. Click on the "WebMail" link at the bottom of the page 3. Your username is Firstname.Lastname@bre... Off-campus Library Database Access To access the off-campus Library database resources, please select the "Databases" link on the library web page and login with your Brescia e-mail address and e-mail password. Alternately, browse to... Is a URL safe for browsing? If you are unsure if a URL is safe for browsing, the following URL scanning resources are available. http://safeweb.norton.com/ http://global.sitesafety.trendmicro.com/ Disabling Pop-up Blockers Windows XP Popup Blocker Using Internet Explorer To disable Open Internet Explorer. On the Tools menu, point to Pop-up Blocker, and then click Pop-up Blocker Settings. Choose the Turn Off Pop-u... Temporarily turn off POP-UP Blockers You can use the following hotkeys to suppress blocking when you click hyperlinks •In Internet Explorer (IE) 6 - Hold down the CTRL key when clicking •In IE 7 - Hold down CTRL and ALT when ... How to find the mac address of an xbox 360? How do I find the MAC address of my Xbox 360? To find the MAC address of your Xbox 360: Go to the "System" area of the Xbox Dashboard; Select "Network Settings"; Selec... How do I find the mac address of my PS3? Step-by-step Instructions 1. Power up the PlayStation 3 without any disc in the drive. 2. Once the PlayStation 3 operating system has loaded, select "Settings." 3. Once you are in &... Why is my computer banned from the network? If your MAC address or computer is banned it means your computer is compromised usually stemming from a virus/trojan or spyware. It could also be banned for excessive network bandwidth usage, such as ... What are the password requirements? Students, faculty and staff are required to change their network password at least every 120 days. Password Requirements Passwords must be changed at regular intervals You may not use a passw... I have a virus. What do I do? Make sure your Anti-Virus software is working and is using the most current virus definitions. If you have no AV software here is a list of antivirus solutions: (This is not a comprehensive list) ... How do I set Windows Updates to run automatically? With Windows XP you can setup your computer to automatically download and install the latest security patches and files from Microsoft's Windows Update webpage. To do so, follow these steps: Cli... How do I temporarily turn off pop-up blockers? You can use the following hotkeys to suppress blocking when you click hyperlinks In Internet Explorer (IE) 6 - Hold down the CTRL key when clicking In IE 7 - Hold down CTRL and ALT when clickin... Connecting to the Network Here is a short list of topics of things you can do to connect your pc, ,mac, wireless, and game consoles to the network. Residence Hall Room Ethernet Connections All residence hall rooms a... How do I find the MAC address of a Wii? 1. From the Wii Channel menu, select "Wii Settings" (the round button on the bottom-left of the screen with "Wii" on it). 2. Select "Internet," then "Console Se... I Forgot My Password If you do not remember your password, please browse to https://passwordreset.microsoftonline.com/ or create a Helpdesk ticket, requesting a password reset. Connecting Mobile Devices Basic Information for Mobile Devices Server: outlook.office365.com Domain: brescia.edu iPhone and iPod Touch Click here http://support.apple.com/kb/HT2480 to be directed to Apple’s website for detai... How do I access Office 365? To access Office 365, brows to http://portal.brescia.edu and logon with your full Brescia e-mail address and e-mail password.