Knowledgebase
Brescia University > Brescia University Help Desk > Knowledgebase

» Articles in this category:

 
How do I get Office for my PC, Mac, or mobile device? Article rated 3.2/5.0
To download Office for your device, please visit the following page and login with your Brescia e-mail credentials. https://portal.office.com/OLS/MySoftware.aspx?source=home
My E-mail Password Expired Article rated 2.4/5.0
If your e-mail password has expired, upon attempting to logon, you will be redirected to a form which allows you to change your password. Your user ID must be entered as is shown on the form. The form...
How do I change my password? Article rated 2.6/5.0
To change your password, you may click the following link: https://mail.brescia.edu/owa/auth/expiredpassword.aspx Your user ID must be entered as is shown on the form. The format for the user ID...
Off-campus Library Database Access Article rated 2.8/5.0
To access the off-campus Library database resources, please select the "Off campus Access" link on the library web page and login with your Brescia e-mail address and e-mail password. htt...
I need Antivirus Article rated 3.4/5.0
Free Antivirus As a Brescia University student, staff member, or faculty member, you have access to a free Microsoft Forefront antivirus. You may use this software as long as you are at Brescia Unive...
Online Class Issues Article rated 3.0/5.0
For issues with online classes, please contact the Learning House Help Center at 1-800-985-9781 or support@learninghouse.com.
How do I access Brescia e-mail? Article rated 2.0/5.0
To access your Brescia e-mail: 1. Open a web browser and go to http://www.brescia.edu 2. Click on the "WebMail" link at the bottom of the page 3. Your username is Firstname.Lastname@bre...
How do I change my e-mail password? Article rated 2.4/5.0
Be sure to change your e-mail password frequently 1. Open a web browser and go to http://www.brescia.edu 2. Click on the "WebMail" link at the bottom of the page 3. You will need to log...
Is a URL safe for browsing? Article rated 3.1/5.0
If you are unsure if a URL is safe for browsing, the following URL scanning resources are available. http://safeweb.norton.com/ http://global.sitesafety.trendmicro.com/
Disabling Pop-up Blockers Article rated 3.3/5.0
Windows XP Popup Blocker Using Internet Explorer To disable Open Internet Explorer. On the Tools menu, point to Pop-up Blocker, and then click Pop-up Blocker Settings. Choose the Turn Off Pop-u...
Temporarily turn off POP-UP Blockers Article rated 2.8/5.0
You can use the following hotkeys to suppress blocking when you click hyperlinks •In Internet Explorer (IE) 6 - Hold down the CTRL key when clicking •In IE 7 - Hold down CTRL and ALT when ...
How to find the mac address of an xbox 360? Article rated 3.1/5.0
How do I find the MAC address of my Xbox 360? To find the MAC address of your Xbox 360: Go to the "System" area of the Xbox Dashboard; Select "Network Settings"; Selec...
How do I find the mac address of my PS3? Article rated 4.3/5.0
Step-by-step Instructions 1. Power up the PlayStation 3 without any disc in the drive. 2. Once the PlayStation 3 operating system has loaded, select "Settings." 3. Once you are in &...
How do i find the mac address of my PS2? Article rated 3.2/5.0
To find the MAC address of your Sony PlayStation 2 you will need the Network Adaptor connected to the PS2 and you will need the disc that came with the Network Adaptor. Then follow these steps: ...
ELMO Connectivity and Usage Procedures Article rated 3.7/5.0
Using the ELMO system in Brescia Multimedia Classrooms The following Multimedia Classrooms have ELMO projection systems available for use: 111A, 229A, 233A, 340A(CRC Lab), 108L, 301L, 126S, 226S ...
My Internet Doesn't Work Article rated 3.1/5.0
Check for Network Connectivity: Look for a link light on your Ethernet (network) card on the back of the computer. If there is no light, either the network interface is not configured correctly or ...
Why is my computer banned from the network? Article rated 3.1/5.0
If your MAC address or computer is banned it means your computer is compromised usually stemming from a virus/trojan or spyware. It could also be banned for excessive network bandwidth usage, such as ...
What are the password requirements? Article rated 2.9/5.0
Students, faculty and staff are required to change their network password at least every 120 days. Password Requirements Passwords must be changed at regular intervals You may not use a passw...
I have a virus. What do I do? Article rated 3.2/5.0
Make sure your Anti-Virus software is working and is using the most current virus definitions. If you have no AV software here is a list of antivirus solutions: (This is not a comprehensive list) ...
How do I set Windows Updates to run automatically? Article rated 3.0/5.0
With Windows XP you can setup your computer to automatically download and install the latest security patches and files from Microsoft's Windows Update webpage. To do so, follow these steps: Cli...
How do I temporarily turn off pop-up blockers? Article rated 3.0/5.0
You can use the following hotkeys to suppress blocking when you click hyperlinks In Internet Explorer (IE) 6 - Hold down the CTRL key when clicking In IE 7 - Hold down CTRL and ALT when clickin...
Connecting to the Network Article rated 2.8/5.0
Here is a short list of topics of things you can do to connect your pc, ,mac, wireless, and game consoles to the network. Residence Hall Room Ethernet Connections All residence hall rooms a...
How do I find the MAC address of a Wii? Article rated 3.2/5.0
1. From the Wii Channel menu, select "Wii Settings" (the round button on the bottom-left of the screen with "Wii" on it). 2. Select "Internet," then "Console Se...
How can I receive One Call Alert notifications? Article rated 3.6/5.0
For contact additions or changes to the One Call Alert system for important notifications, please complete the following Technology Request form and return it to the IT department. http://www.bresc...
I Forgot My Password Article rated 3.9/5.0
If you do not remember your password, please create a Helpdesk ticket, requesting a password reset.
Connecting Mobile Devices Article rated 3.2/5.0
Basic Information for Mobile Devices Server: mail.brescia.edu Domain: brescia.edu iPhone and iPod Touch Click here http://support.apple.com/kb/HT2480 to be directed to Apple’s website for deta...
How do I access Office 365? Article rated 2.8/5.0
To access Office 365, brows to http://portal.brescia.edu and logon with your full Brescia e-mail address and e-mail password.
 

 
Powered by Help Desk Software HESK, brought to you by SysAid